Hoke County Utilities 1.2504.0

The recent release of the second-generation Mobile Customer Access (MCA) application by Hoke County Utilities represents a notable advancement in digital service provision. This updated application enhances user convenience by offering 24/7 access to account information throughout the year.

Previously, customers could view their account balances, make payments, review statement and payment histories, generate usage graphs, and manage multiple accounts simultaneously. The new iteration introduces several additional features, such as detailed payment arrangement balances, enrollment in specific programs, an improved usage graph, and options to sign up for notifications. Users can now report outages directly through the app, access a utility outage map (if available), view contact information for the utility, and read messages from the utility provider upon login. Moreover, the application offers biometric authentication options, allowing users to log in effortlessly via fingerprint or facial recognition for enhanced security and convenience.